Back to jobs

Residences Manager

SHA

Cancún, Quintana Roo, Mexico On-site Full-time

Posted 2026-05-16

Check Your Fit Before You Apply

  • ✓ Fit score for this exact role
  • ✓ Call blockers — why you and what disqualifies you
  • ✓ Tailored resume PDF for this exact role
  • ✓ Skills gap & quick wins
  • ✓ Interview prep questions
Sign In to Analyze & Apply

New users get free credits on signup

Job Description

Objective:

Responsible for the efficient management and operation of residential properties, ensuring owner satisfaction, property maintenance, and financial performance.

What will your main responsibilities be?

•Oversee the efficient management and operation of residential properties, ensuring owner satisfaction, proper property maintenance, and optimal financial performance.
•Serve as the primary point of contact for homeowners, addressing inquiries, concerns, and requests in a timely and professional manner.
•Facilitate lease agreements, renewals, and terminations.
•Conduct property visits with contractors and suppliers, ensuring access is properly recorded and always accompanying external personnel to guarantee security and compliance.
•Charge homeowners' accounts for water purchases or any additional requested services or needs.
•Review homeowners' monthly statements, ensuring accuracy, resolving discrepancies, and validating utility expenses based on visits and consumption.
•Maintain complete and up-to-date documentation related to the residences under management, including insurance policies, contracts, and other relevant records.

What should you bring?

•Minimum of 2 years of proven experience as a Residence Manager or Property Manager within the hospitality industry.
•Strong knowledge of property management principles and best practices.
•Excellent financial and accounting acumen, with a demonstrated track record in budget management and cost control.
•High level of professionalism and integrity.
•Fluent verbal and written communication skills in both English and Spanish.
•Bachelor's degree in Business Administration, Real Estate, Hospitality Management, or a related field.

What do we offer?

•The opportunity to be part of a leading brand undergoing significant international expansion (SHA Emirates), within a multicultural environment alongside top-tier professionals, making a meaningful positive impact on the planet — we are Green Globe certified!
•We care about your health and well-being through weCare, a dedicated program designed for our talents, including healthy daily menus prepared by our Chef team, complimentary medical consultations, fitness and meditation sessions, discounts at local businesses, and many other wellness activities.
•Access to a continuous and personalized learning and development program through our SHA Academy.

Job listing disclaimer: Positions listed here are sourced from third-party job boards, employer sites, and partner feeds. GetThisJob does not verify the accuracy, completeness, or current availability of any listing. We are not a recruitment agency and have no affiliation with the employers shown. Always confirm details directly with the employer before applying. Listings may expire or be filled without notice.