Back to jobs

Assistant Manager

Steve Madden Canada

Montreal, QC On-site Full-time

Posted 2026-05-23

Check Your Fit Before You Apply

  • ✓ Fit score for this exact role
  • ✓ Call blockers — why you and what disqualifies you
  • ✓ Tailored resume PDF for this exact role
  • ✓ Skills gap & quick wins
  • ✓ Interview prep questions
Sign In to Analyze & Apply

New users get free credits on signup

Job Description

ABOUT THE ROLE

At Steve Madden, the energy of our brand starts with our employees. We are bold, motivated, and always on the move — and we are looking for someone who shares this energy!

If you are enthusiastic, organized, and eager to work in the fashion industry, this could be a perfect fit for you.

We are looking for an Assistant Manager to join our team in Royalmount to assist the store manager in all aspects of the daily operations of a retail store to achieve targeted productivity, sales and profitability.

MAJOR RESPONSIBILITIES

•Ensure that each customer receives outstanding customer service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service
•Monitor operations to ensure standards are met and maintained regarding merchandise presentation, customer service, store safety, cleanliness, shrinkage and operating cost controls
•Manage store in absence of Store Manager
•Assist in active recruiting, selection, training, scheduling, and evaluation of store personnel
•Maintain an awareness of all product knowledge information, merchandise promotions, test merchandise and advertisements
•Demonstrate salesmanship skills by maintaining sales productivity levels
•Assist in floor moves, merchandising, display maintenance, cleaning store including bathroom and stockroom, vacuuming and returning product to inventory
•Monitor deliveries of product movement within the store to ensure effective inventory and merchandise management
•Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock
•Adhere to all Company policies, procedures and practices including signing, pricing and loss prevention
•Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS registers
•Implement security precautionary measures to protect company assets
•Use POS system
•Complete other duties as assigned
•Participate in special projects as needed
•Lift boxes maximum weight of 50 pounds
•Stand for long periods of time, approximately 6-8 hours
•Safely use a ladder, maximum height of 10 ft

EDUCATION AND EXPERIENCE

•High school diploma or equivalent
•1-3 years experience in a retail store
•Management experience required

LANGUAGE SKILLS

•Good communication skills
•Strong interpersonal and customer service skills
•Strong verbal and written communication skills required
•Proper telephone etiquette

Job listing disclaimer: Positions listed here are sourced from third-party job boards, employer sites, and partner feeds. GetThisJob does not verify the accuracy, completeness, or current availability of any listing. We are not a recruitment agency and have no affiliation with the employers shown. Always confirm details directly with the employer before applying. Listings may expire or be filled without notice.